iOS 15 Updates Impact

In our recent blog about How To Improve Your Customer Retention, we looked at several ways to use referrals, reviews and testimonials to increase your customer retention. Asking for and acting on feedback is critical to establishing trust with your existing customers. It’s also very important to win over new customers who are deciding if…

Whether you make your content yourself, pay someone else to do it or any combination of the two, it takes significant time and resources to produce. You’re spending a mix of time, energy and money to get content made and for a small business, all of these things are in precious supply.  In order to…

SEO is crucial to your online success. If searchers cannot find you when they are looking to make a buying decision, you won’t even be considered, which means you’ll miss out on a ton of business opportunity.   In order to ensure your business is attracting high value leads, you should decide exactly who you…

Everyone is talking about the importance of SEO and trying to climb to the top of the search engine ladder. SEO – What Is It? SEO or search engine optimization is a key to becoming recognized as a brand or business. It is the process of making your site visible when people search for your…

Everyone knows that being found online is critical to the success of your business and the best way to get found online is to use SEO to your advantage. But have you encountered the delicate intersection of search engine optimization versus customer experience yet? While Google uses certain customer satisfaction signals to assign authority to…

You’re probably thinking, “Are you crazy? Of course, I know my brand!”, but if sales are not where you want them, your growth keeps stalling or things are just feeling a little stale – it’s time to get to know your brand, again. Even if you have a well established vibe, branding is not a…